619-928-5000 
Request Service 
A washing machine that jumps, rocks, or moves across the floor during a wash cycle is more than just annoying—it can be a sign of a mechanical issue that, if left unchecked, may lead to damage or breakdown. Many homeowners experience this problem, especially with older or improperly installed units. Understanding the causes behind this instability can help prevent further damage, increase the life of the appliance, and ensure safety in your laundry space.
1. Unbalanced Load
One of the most common causes of a jumping washing machine is an unbalanced load. When heavier items (like towels or blankets) are clumped together on one side of the drum, it causes the machine to spin unevenly. This uneven rotation makes the appliance shake violently, especially during the spin cycle.
Solution: Always distribute laundry evenly around the drum. If you’re washing large items, try to balance them with similar-sized pieces or adjust the load and restart the cycle.
2. Washer Not Leveled Properly
Washing machines must sit level on the floor. If even one leg is uneven or resting on a sloped surface, it can cause the machine to wobble or move when spinning.
Solution: Use a spirit level to check if the washer is even. Adjust the feet underneath the unit until all sides are flat and stable. Locking nuts should be tightened after adjusting.
3. Damaged Shock Absorbers or Dampers
Front-loading washing machines use shock absorbers or dampers to control the movement of the drum. If these components wear out, they can no longer absorb vibrations, causing the machine to jump during a spin cycle.
Solution: Worn-out shock absorbers should be replaced. This is typically a task for a professional technician, as it involves disassembling parts of the machine.
4. Suspension Springs Issues
Top-loading washing machines rely on suspension springs to keep the drum centered and stable. Over time, these springs can stretch, become detached, or break completely. If they fail, the drum swings uncontrollably, leading to loud noises and machine movement.
Solution: Damaged springs must be replaced. Depending on the model, this might require replacing all the springs at once to restore proper balance.
5. Shipping Bolts Left In
When a new washing machine is delivered, it comes with shipping bolts that keep the drum from moving during transport. If these bolts are not removed during installation, they prevent the drum from moving freely, resulting in excessive vibration and instability.
Solution: Always ensure that all shipping bolts are removed before first use. If unsure, check the manual or consult a technician.
6. Worn-Out Drum Bearings
Drum bearings help the inner tub spin smoothly. Over time, they can wear out or corrode, causing excessive drum movement, grinding noises, and instability during spin cycles.
Solution: Bearing replacement is a complex task often requiring the dismantling of the entire washer drum. It’s best handled by an experienced appliance repair professional.
7. Overloading the Machine
Stuffing the drum beyond its capacity stresses the internal components and makes the washer unbalanced. This can lead to significant vibration, noise, and premature wear and tear.
Solution: Always follow the manufacturer’s recommended load size. Splitting laundry into smaller loads is better for both the clothes and the machine.
8. Damaged Floor Surface
Sometimes, the issue isn’t with the machine but the surface it stands on. Uneven, soft, or slippery flooring can cause the washer to slide or bounce around.
Solution: Place the washer on a solid, level surface. Anti-vibration pads or rubber mats can also help stabilize the unit and reduce movement.
When to Call a Professional
While simple issues like unbalanced loads or leveling can often be fixed at home, more serious problems such as damaged shock absorbers, faulty suspension springs, or worn drum bearings require professional attention.
If your washing machine continues to jump or vibrate excessively after you’ve checked the basics, it’s time to call in an expert.
Let the Professionals Handle It
Dealing with a washing machine that moves during cycles can be frustrating, inconvenient, and even hazardous. Instead of risking damage to your appliance or home, let the professionals take care of it.
Contact HOME APPLIANCE SERVICE CENTER today for a fast and reliable inspection. Our experienced technicians will diagnose the issue, repair your washer efficiently, and make sure it runs smoothly for years to come. Don’t wait until a small shake becomes a big problem—schedule your service now!
Contact us